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Leveraging 20 years of industry experience, our Client Success Framework has been proven to deliver results.
01
Drive B2B Growth
02
Improve Retention and Advocacy
03
​Streamline Service Delivery
04
Build Team Capability
We Help Organisations Overcome the Following Client Engagement Challenges to Drive Success
Low Client Retention Rates
Defensive Tender Situations
Weak Client Advocacy
Limited Resources
Transactional Relationships
Inefficient Client Management Systems
Lack of Long-term Contract Renewals
Limited Understanding of Client Needs
Poor Client Satisfaction
High Client Acquisition Costs
Inconsistent Service Delivery
Underutilisation of Existing Client Basem Contract Renewals
Inefficient Client Management Systems
Struggling to Demonstrate Value to Existing Clients
The Client Success Framework
Venessa is the Principal Consultant and Director of Client Growth Strategy.
Some of the organisations she has worked with include.
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About Us
If you're like many business leaders today, you're trying to improve business results while facing constant market changes. The need to do more with less has never been more pressing. At Client Growth Strategy, we've developed a practical framework for B2B business growth that drives results now and in the future.
Read our blog for the latest on research & insights
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